Preorder Policy
Identifying Preorder Products
On our website, items marked with "Preorder" are made-to-order. Items without this label are in stock and ready for immediate shipment. Please check the product status before purchasing to ensure it meets your needs.
Cutting-Edge Styles and Trends
Thank you for choosing Futario! Our preorder collection features cutting-edge styles and the latest trends. These innovative designs are not currently in stock and will be crafted upon receiving your order.
Quality Production Timeline
To deliver the highest quality, our preorder items require additional production time. Expect around three weeks for the creation and quality assurance of your items. We strive to complete this process as swiftly as possible.
Anticipate Your Delivery
When you place an order for preorder items, we ask for your patience. These items involve a longer wait period. If delivery time is crucial for you, consider our in-stock items instead.
Order Adjustments and Returns
- Order Adjustments: Preorder items enter production immediately after ordering. Any cancellation requests must be made within 24 hours. Requests after this period cannot be accommodated.
- Returns and Exchanges: Should you find any quality issues or if the item does not meet your expectations, you can request a return or exchange within 7 days of receiving the product. The item must be unused, unwashed, and in its original packaging.
Shipping Information
Preorder items are dispatched in the order they are received. We will provide shipping details once your item has been sent. Thank you for your understanding and support as we ensure top-quality delivery.
Customer Assistance
For any questions or support, please contact the Futario customer service team. We are here to help and will respond promptly during business hours.
Thank you again for your trust and support of Futario! We hope you enjoy your shopping experience with us.