Elegant V-neck Embroidery Velvet Long Sleeves Top
Product Details:
- Fabric: Smooth, excellent gloss, warmth, sense of luxury, soft and comfortable.
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Design: Stand collar, deep v-neck, embroidery, long sleeves and pullover.
- Fit: Slim-fit, showcasing a flattering silhouette.
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Versatility: Suitable for daily wear, casual activities, formal and semi-formal occasions and vacation.
- Care Instructions: Machine wash cold.
- Sizes Available: S, M, L, XL, 2XL.
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Material composition: 80% cotton, 20% polyester.
This top is made from high-quality velvet. The combination of the stand collar and deep V-neck adds dimension to the neckline. The embroidery on the front adds a refined decorative touch. The tailored design accentuates the curves, showcasing a flattering silhouette.
Returns & Exchanges Policy
At Futario, we are committed to providing you with a premium shopping experience. If you are not satisfied with your purchase, you may request a return or exchange within the following policy:
1. Order Cancellation
- Orders can be canceled free of charge within 24 hours if they have not been shipped.
- l Once the order has entered the shipping process, cancellation is not possible. Please contact our customer service team for assistance.
2. After-Sales Service Period
- If you receive a defective, damaged, or incorrect item, please contact us within 24 hours of receipt.
- l You may apply for returns or exchanges within 14 days from the date the logistics show “delivered.”
- l Requests beyond this period will not be accepted.
3. How to Apply
Click the “Customer Service” icon at the bottom right of our website and provide:
- Order number
- Contact email
- A description of the issue (📷📷Tip: Please attach photos of the item and packaging to help us process your request faster).
- Our customer service team will review your request and provide you with the return address and instructions.
4. Eligibility for Returns & Exchanges
Returned/exchanged items must meet the following conditions:
- Unused: No signs of wear, washing, tailoring, damage, or alteration.
- Original tags intact: Hangtags, security tags, etc. must remain attached.
- Complete packaging: Original packaging (e.g., dust bags, gift boxes) must be preserved.
- Good condition: No stains, odors, or other human-caused damage.
- ⚠️ Items that do not meet these requirements may not be eligible for return/exchange.
5. Process
For Returns:
- Contact customer service with order info + photos
- Receive return address and instructions after approval
- Ship the item back (customer bears shipping, tax & customs fees)
- Refund processed within 3 business days after warehouse inspection
For Exchanges:
- Contact customer service with size/color/specs to change
- Stock availability will be confirmed
- If out of stock, we will work with you on an alternative solution
6. Refund Instructions
- Refunds will be processed within 3 business days after the returned item passes inspection.
- Processing time depends on payment method:
- Credit Card: Refund within 7 business days (depending on the issuing bank).
- PayPal: Refund within 48 hours after processing.
7. Return Shipping Costs
- Return shipping costs (including international tax & customs fees) are borne by the customer.
- Please use a logistics service that covers customs clearance and fees, and keep your tracking information.
- We do not accept “Cash on Delivery” return parcels.
Notes
- Custom-made items, intimate wear, and clearance accessories are not eligible for return/exchange (if applicable, this will be noted on the product page).
- Please double-check before sending items back. We cannot be responsible for returns of non-Futario products.
🔔 If you have any questions regarding the return & exchange process, feel free to contact our customer service. We are always happy to help.
